Battery Rental Support
Contact Support
If you need help with a battery rental, billing question, or station issue, please contact our support team.
Email: info@enzergy24.com
Website: https://www.enzergy24.com
We typically respond within 24 hours.
Rental Information
Portable batteries are available at our charging stations.
Rental pricing:
- $2.50 for the first hour
- $0.80 for each additional hour
- $7 daily maximum charge
Batteries must be returned to a compatible station.
Battery Returns
You can return the battery to any compatible station in our network.
If a battery is not returned, a $25 replacement fee will be charged.
Billing Questions
If you see a charge on your bank statement and need assistance, please contact us and include:
- Date of rental
- Approximate location of the station
- Last four digits of the card used
Our team will review the transaction and assist you.
Station Issues
If a station is not functioning properly or a battery will not release or return correctly, please contact support immediately so we can assist.
Refunds
Refund requests are reviewed on a case-by-case basis. If you believe you were charged incorrectly, please contact support and we will investigate.
Business Inquiries
For partnership or venue inquiries, please contact us through the website.